Workflow Orchestration
Multi-system workflows on n8n, Zapier, Workato, Make, or custom orchestrators. Triggered by events, observable end-to-end, and resilient under load.
Process Automation & Integration
Process automation that eliminates repetitive work at scale
Workflow orchestration, RPA, intelligent document AI, and clean system integration. We replace the brittle scripts and copy-paste workflows that slow your operations — with audited, observable automations built for compliance and scale.
The hidden tax of manual ops
Most growth-stage companies discover the same thing: scaling headcount has hidden a much bigger problem. Finance teams reconcile invoices by hand. Sales ops re-keys quotes between Salesforce and the ERP. Customer support copies tickets across three tools to answer one question. Compliance reviews PDFs that nobody can search.
Each task is small. Together, they consume 20–40% of operational capacity, generate avoidable errors, and prevent your best people from doing the work that actually moves the business forward.
A two-track approach
We split automation into two tracks. The integration track uses APIs, event streams, and a workflow orchestrator (n8n, Zapier, Workato, or custom) to coordinate work across systems — durable, observable, and easy to evolve.
The RPA track handles legacy systems and PDF-driven processes where APIs don't exist. We use UiPath, Automation Anywhere, or Power Automate, and pair every bot with monitoring so you find out about a broken bot from a dashboard, not from finance.
What We Deliver
What we deliver
From a focused process audit to multi-system orchestration platforms — scoped to where the highest-leverage work lives.
Robotic Process Automation (RPA)
UI-level bots in UiPath, Automation Anywhere, or Microsoft Power Automate — for legacy systems where APIs aren't available. Always paired with monitoring.
Intelligent Document AI
Extract structured data from PDFs, contracts, invoices, and emails using a combination of OCR, classical NLP, and LLMs. With validation, exception routing, and audit trail.
System Integration
Reliable two-way sync between CRM, ERP, finance, support, and product systems. We design for idempotency and exactly-once semantics so duplicate or missed records become a non-issue.
Process Audit & Roadmap
A 2–4 week diagnostic that quantifies the highest-ROI automation candidates. You leave with a costed, sequenced roadmap — not a sales pitch.
Monitoring & Runbooks
Every workflow ships with dashboards, alerts, and a runbook. Your team knows when something fails — and exactly what to do about it.
How We Work
A delivery process built for measurable outcomes
From scoping to handover, every engagement follows the same disciplined cadence — designed to remove ambiguity and ship results.
Process Audit
We map current-state workflows, quantify time and error rate, and rank candidates by ROI. Output: a prioritised automation backlog.
Design
For each automation we choose between API integration, event-driven workflow, or RPA — based on stability, cost, and longevity. Architecture decisions are documented and reviewed with your team.
Build & Ship
Fixed scope, weekly demos, hardening before go-live. Every workflow gets monitoring, retry logic, and exception routing baked in.
Operate & Iterate
30 and 90-day reviews to verify the savings forecast. Workflows that aren't delivering get re-scoped or sunset — we don't accumulate dead code.
Tools & Stack
Production-grade stack, vendor-neutral choices
We pick the right tool for the job — and document why — so you're never locked into a stack that doesn't fit your team.
n8n
Zapier
Workato
Make.com
UiPath
Automation Anywhere
Power Automate
Apache Airflow
Temporal
AWS Step Functions
Azure Logic Apps
Python / Node.js
Salesforce / NetSuite / SAP APIs
Outcomes
Outcomes you can expect
Indicative ranges based on typical client engagements. Every project ties to a measurable KPI agreed at kickoff.
60–80%
reduction in manual hours on the targeted process
~95%
straight-through processing once the automation is hardened
< 1%
error rate vs. typical manual rates of 3–8%
3–6 mo
typical payback period on automation investment
FAQ
Frequently asked questions
What's the difference between RPA and workflow orchestration?
RPA mimics how a human uses a UI — clicking, copying, and pasting between systems. Workflow orchestration uses APIs and event triggers to coordinate work across tools. We use RPA only when an API isn't available, because API-based integrations are dramatically more reliable at scale.
How do I know which processes are worth automating?
Good automation candidates are repetitive, rule-based, high-volume, and run on structured data. We start engagements with a process audit that quantifies hours, error rate, and downstream impact for each candidate — so you automate the right things in the right order.
Can you integrate with our existing CRM, ERP, and finance systems?
Yes. We work with Salesforce, HubSpot, Microsoft Dynamics, NetSuite, SAP, QuickBooks, Xero, Workday, and most modern SaaS platforms — using their native APIs, webhooks, and event streams. Where vendors don't expose APIs, we build adapters or use RPA as a fallback.
How do you handle errors, exceptions, and audit trails?
Every automation we ship includes structured logging, retry logic, exception routing to a human queue, and an audit trail. Compliance and finance teams can replay any transaction to see exactly what happened, when, and why.
Will automation replace our team?
In our experience, no — it shifts your team from data entry to higher-value work like exception handling, customer engagement, and analysis. We help redesign roles around the automation rather than just removing tasks.
Related Services
Explore complementary capabilities
Where does manual work cost you the most?
Book a 30-minute consultation. Walk us through the processes that consume your team's hours, and we'll identify the highest-ROI automation candidates — with a transparent estimate to ship them.
Book a Consultation